🔐 Privacy & Data Protection Policy

Gobble Privacy Policy — How safe is your data with us

Registering with gobble is about more than just accessing betting features — it means sharing some of your information with a trusted platform. This page clearly explains what that information is used for, who can see it, and how you can stay in control.

Last Updated: 1 January 2026 SSL Encrypted Language: English

Gobble's Core Data Protection Principles at a Glance

Get a quick overview of the most important points in the Privacy Policy before reading the full details

🚫
Your Data Is Never Sold
gobble never sells members' personal data to third parties. Your name, phone number, email — none of it is passed on to advertisers or data brokers.
No Data Sales
🔒
SSL Encryption Always Active
All data transmitted on gobble is protected with 256-bit SSL encryption. From login to payment, every transaction takes place over an encrypted channel — no one can intercept it in transit.
256-bit SSL
🎛️
Stay in Control
On gobble, you can view, correct, and delete your own data. You can turn off marketing messages at any time through your account settings.
Full Control Is Yours
📂
Minimal Data Collection
gobble only collects data that is genuinely needed to operate its services. No unnecessary or excessive personal information is requested.
Data Minimization
🏦
Payment Information Is Stored Separately and Securely
Your bKash or Nagad account number is never stored in full in gobble's main database — it is kept in encrypted and masked form. No staff member can view the complete number.
Payment Data Masked
📋
Commitment to Transparent Data Use
gobble will always be clear about why your data is being used. If the purpose changes, you will be informed in advance and, where required, your consent will be obtained again.
Purpose Always Clear
Table of Contents
For questions about data security:
support@gobble.best
1

What Information We Collect

Information Provided at Registration

The details you provide when opening a gobble account are stored directly in our system. This information is essential for managing your account and staying in touch with you.

  • Identity Information: Full name, date of birth, National ID number (for KYC verification)
  • Contact Information: Mobile number, email address
  • Payment Information: bKash/Nagad/Rocket number (stored in masked format)
  • Documents: Photo of NID or passport (stored on secure servers once KYC is complete)

Data Collected Automatically During Use

When you use the gobble platform, certain technical data is recorded automatically. This is standard practice for all websites and apps, and is essential for the platform's security and improvement.

  • Device Information: Device type, operating system, browser version
  • Network Information: IP address, internet service provider
  • Usage Data: Login times, pages visited, buttons clicked
  • Transaction Logs: Records of all deposits, withdrawals, and bets
Important

Gobble never stores your full password — only an encrypted hash is kept. No gobble employee can view or access your password.

2

How Your Data Is Used

Gobble uses the data it collects only for specific, defined purposes. The table below clearly sets out what information is used for and why.

Data Type Purpose of Use Legal Basis
Name & Contact Information Account Management, Support Contractual Necessity
NID / Passport Age & Identity Verification (KYC) Legal Obligations
Payment Information Deposit & Withdrawal Process Contractual Necessity
Betting History Account Records, Dispute Resolution Legitimate Interest
IP & Device Information Fraud prevention, security Legitimate Interest
Email & Phone Number Promotions and offers (with your consent) Your Consent

Gobble may analyse your betting behaviour to improve your platform experience — for example, identifying the types of matches you follow most and directing you to relevant analysis pages. This analysis is always carried out at an aggregate level, and no personal data is shared with third parties.

3

Who Your Data Is Shared With

Parties gobble will never share your data with

  • Advertisers or Marketing Agencies
  • Data brokers or data resellers
  • Other Betting or Gaming Platforms
  • Social media companies (without your consent)

Limited Data Sharing

In certain specific circumstances, gobble may share data with third parties, but this is always limited and strictly controlled.

  • Payment Processors: bKash, Nagad, and other payment gateways receive only the minimum information needed to complete a transaction.
  • KYC Service Provider: Authorized third parties may be used for identity verification — they are also bound by confidentiality agreements.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement.
  • Fraud Prevention: Approved fraud detection services are used to help prevent fraudulent activity.
gobble's Promise

All service providers that gobble works with are bound by strict confidentiality agreements. They are not permitted to use your data for any purpose beyond what gobble has specified.

4

Security Measures

Technical Safeguards

Gobble uses industry-leading technology to protect your data. Here's an overview of how your information is kept secure.

  • 256-bit SSL/TLS: All data transfers take place over encrypted channels.
  • Database Encryption: Sensitive data at rest is kept in an encrypted state.
  • Firewall & DDoS Protection: gobble's servers are protected against cyber attacks at all times.
  • Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
  • Session Timeout: You are automatically logged out after a period of inactivity.

Administrative Safeguards

Alongside its technology, gobble's internal policies also play a key role in keeping your data secure.

  • Only authorized personnel can access data relevant to their role (role-based access).
  • All staff are bound by confidentiality agreements and receive regular privacy training.
  • In the event of a data breach, affected members will be notified within 72 hours.
  • Regular security audits and penetration testing are conducted.
Please Note

Even with all of gobble's technical safeguards in place, your own vigilance matters. Never share your password, avoid clicking suspicious links, and if you log in from an unfamiliar device, change your password afterwards.

5

Your Right to Control Your Data

Gobble believes you should have full control over your own data. Your rights are set out in detail below.

👁️
Right to Access Your Data
To find out what information gobble holds about you, submit a request to Support. You'll receive a full copy of your data within 30 days.
✏️
Right to Rectification
If any details such as your name, address, or other information are incorrect, you can have them corrected through Account Settings or by contacting Support.
🗑️
Right to Erasure
After your account is closed, you can request that your personal data be deleted — though certain transaction records may need to be retained due to legal obligations.
📤
Data Portability
You can request an export of your account data in a machine-readable format (CSV or JSON).
🔕
Right to Opt Out of Marketing
If you no longer wish to receive promotional emails or SMS messages, you can turn them off at any time from Settings. gobble will still send you essential service-related notifications.
⛔
Right to Object to Processing
If you object to any specific use of your data by gobble, you can let us know. gobble will stop that use unless there is a legitimate reason to continue.
To exercise your rights

To exercise any of the above rights, email support@gobble.best with "Data Protection Request" in the subject line. gobble will respond within 30 days.

6

Cookies & Tracking Technologies

What Are Cookies and Why Does gobble Use Them

Cookies are small files that the gobble website or app stores on your device. They help improve your browsing experience and make gobble easier to use.

What cookies does gobble use

  • Essential Cookies: To maintain your login session and ensure security — gobble cannot function without these.
  • Functional Cookies: To remember your language preference and last visited page — for a smoother experience.
  • Analytical Cookies: To understand which pages are used most and where issues arise, so gobble can keep improving.
  • Security Cookies: To detect multiple unusual connections on the same account.

Gobble does not use third-party advertising cookies. You can disable cookies from your browser settings, though turning off essential cookies may affect how gobble functions.

7

How Long Your Data Is Retained

Gobble does not retain your data longer than necessary. Retention periods vary depending on the type of information.

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Transaction Records: Retention for a minimum of 5 years is mandatory under financial regulations.
  • KYC Documents: Maximum 7 years, as required by legal obligations.
  • Support Chat & Email: 2 years after the issue is resolved.
  • Login & IP Logs: 1 year for security purposes.
  • Marketing Preferences: Until the account is closed.

After the designated retention period, gobble securely deletes your data or anonymizes it for analytical purposes.

8

Contact & Complaints

If you have any questions, concerns, or complaints about our privacy practices, please contact gobble directly. We take all feedback seriously and aim to respond promptly.

  • Email: support@gobble.best (Subject: "Privacy Complaint")
  • Live Chat: Reach us through the live chat window on the platform
  • Response Time: Typically within 24 to 72 hours

This Privacy Policy may be updated at any time. For significant changes, members will be notified in advance by email or via a notice on the platform. Continued use of gobble after any changes constitutes acceptance of the updated policy.

Response Time

Gobble will provide a formal response to privacy-related complaints within a maximum of 30 calendar days. For urgent matters, live chat is the fastest way to get assistance.

Gobble Privacy Policy — what sets it apart from other platforms and why it's worth reading

Many betting sites have a privacy policy page that exists purely for compliance — written in dense legal English that most everyday users simply cannot follow. gobble's privacy policy was written with people in Bangladesh in mind: plain language, clearly laid out, so you can genuinely understand what happens to your data.

Does gobble sell your phone number?

It's a question many people ask — and the straight answer is no. gobble never sells members' phone numbers, email addresses, or any personal information. Many people in Bangladesh have had the experience of sharing their number with an app only to receive calls or messages from unknown numbers shortly after. That doesn't happen with gobble, because our monetization model doesn't rely on selling data — gobble's business runs on members having a great betting experience.

After registering with gobble, you must give separate consent to receive marketing SMS or emails. If you'd rather not hear about offers or promotions, simply don't opt in — your account won't be affected in any way.

Why is an NID required, and where does it go?

KYC, or Know Your Customer verification, is an international standard in the betting industry. It serves two main purposes — confirming that the user is genuinely over 18, and preventing money laundering or fraud. Your NID image on gobble is stored on a secure, encrypted server accessible only to authorized members of the verification team, and only when necessary.

Once KYC is complete, your KYC documents are not accessed for routine payments or betting activity. These documents are never shared with third parties — the only exception is a formal written request from a relevant authority under applicable law.

What does gobble do if my account is hacked?

If suspicious activity is detected on your account, gobble's system will automatically lock it temporarily and send alerts to your registered mobile number and email. The support team will then contact you to verify your identity and help restore access.

This is why it's so important to keep an accurate email address and mobile number on your account — gobble will use these to reach you when it matters most. If you change your phone or email, update your gobble account right away.

Does the gobble app track my location?

No, the gobble app does not automatically track your location. Your IP address may indicate a general geographic area (down to city level), but this is not precise GPS tracking — it is used solely for fraud prevention, not to monitor individual users.

  • When registering on gobble, only provide the information that is asked for — there is no need to share anything extra
  • If you don't want marketing messages, simply turn them off in settings — no hassle
  • To request a copy of your data, simply send an email to support@gobble.best
  • When you receive a notification about a privacy policy update, take a moment to read it — changes are usually minor.
  • Keeping two-factor authentication enabled significantly reduces the risk of your account being hacked.
  • If you notice anything suspicious, contact support immediately — don't wait

Gobble believes that trust is the foundation of any betting platform relationship. That trust is built on transparency — being clear about what data is collected, why it's needed, and where it's stored. gobble is committed to upholding that trust.

Frequently Asked Questions

Common Questions About Bonus Wagering and Cancelled Matches

Calculating bonus wagering or run-through requirements at gobble is straightforward. Say you deposit ৳1,000 and receive a 100% bonus of ৳1,000. Simply multiply the bonus amount (৳1,000) by the specified wagering multiplier (e.g. 15x) to get the total run-through — in this case, ৳15,000. That means you need to place a total of ৳15,000 in bets before the bonus funds can be withdrawn. Keep in mind that only bets with minimum odds of 1.5 count towards wagering, and certain markets may be excluded — check the Promotions page for the full terms of each offer.

When a match on gobble is cancelled or abandoned mid-way, there are generally two scenarios. First, if the match is completely cancelled with no result (due to rain or other reasons), your original stake is returned directly to your wallet. Second, if the match ends before the scheduled overs but an official result has been determined (such as via the D/L method), bets are settled according to that result. gobble always follows the official results of international cricket and football. If you have any doubt about a specific match, contact Support.
🔐

Safe & Trusted — Join gobble Today

Your data is secure, payouts are fast, and the betting experience is the best in Bangladesh — all in one place at gobble.

For users 18 and above. Please gamble responsibly.

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